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Terms and Conditions

Terms and Conditions
 
Agreement between user and www.propurusa.com.
 
Welcome to www.propurusa.com. The www.propurusa.com website (the "Site") is comprised of various web pages operated by Lincoln-Remi Group, LLC ("Propur"). www.propurusa.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.propurusa.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
 
www.propurusa.com is a E-commerce Site
Purpose of our website is to provide Propur water purification products and merchandise for sale.
 
Privacy
Your use of www.propurusa.com is subject to Propur's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
 
Privacy Policy & Security
We want you to feel confident knowing that your shopping experience is completely private and secure. Our site is secured by DigiCert SSL utilizing 128/256 bit SSL encrypted secure socket layer thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure. Propur is also PayPal verified which means that your security is increased by our banking and business being verified and authenticated by the highest standards, screenings and procedures. Your email address is never sold or given to third parties. www.propurusa.com will only contact you for order related purposes, if you contact us, or when we run specials or newsletters for our current customers. All newsletter email contact is permission based with opt out options.
 
Electronic Communications
Visiting www.propurusa.com or sending emails to Propur constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
 
Propur does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.propurusa.com only with permission of a parent or guardian.
 
Refund Policy/30 Day Money Back Guarantee
                    
If you are not satisfied with your purchase and are unable to resolve your concern, Propur offers a 30 day money back guarantee to the original purchaser. Customer must return purchase in original packaging with all parts and materials at customers' expense including copy of original receipt showing proof of purchase within 30 days of purchase. Shipping is NOT included. Purchase must be returned to Propur, 1200 Benstein Rd, Commerce Twp, MI 48390 prepaid. NO C.O.D. packages are accepted. Upon receipt and inspection of  returned merchandise of its content, Propur will issue a refund excluding shipping charges. If purchase was through an authorized Propur dealer, refund will be issued to the dealer who will in turn issue a refund to the Purchaser.
 
Links to third party sites/Third party services
www.propurusa.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Propur and Propur is not responsible for the content of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Propur is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Propur of the site or any association with its operators.
 
Certain services made available via www.propurusa.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.propurusa.com domain, you hereby acknowledge and consent that Propur may share such information and data with any third party with whom Propur has a contractual relationship to provide the requested product, service or functionality on behalf of www.propurusa.com users and customers.
 
No unlawful or prohibited use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.propurusa.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Propur that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
 
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Propur or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
 
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Propur content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and, in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Propur and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. Propur does not grant you any licenses, express or implied, to the intellectual property of Propur or our licensors except as expressly authorized by these Terms.
 
Third Party Accounts
You will be able to connect your Propur account to third party accounts. By connecting your Propur account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

CUSTOMER WARNING - UNAUTHORIZED DEALERS
Lincoln-Remi Group, LLC is committed to distributing Propur products through Authorized Propur Dealers exclusively. Dealers authorized by Lincoln-Remi Group, LLC are responsible in adhering to Propur standards and providing excellent customer service along with sound business practices. Only Authorized Propur Dealers offer Propur products with a Factory Warranty. Not every seller/retailer advertising Propur products is an authorized Propur Dealer. Buying Propur products from unauthorized Dealers will void the Propur warranty. When buying Propur products, please confirm you are buying from an authorized Propur Dealer. Permission is required from Lincoln-Remi Group, LLC to use Propur product images, details, lab reports, documentation, and other information made available by Propur. Website(s) showing Propur products and information may not necessarily be authorized. 

To avoid problems when purchasing Propur products, buy responsibly by purchasing from only Authorized Propur Dealers. Please contact us at customerservice@propurusa.com or by phone (800) 544-3533 should you need assistance or have a concern. Below please find a list of known UNAUTHORIZED Propur Dealers. We will continue to monitor this situation and keep our website updated as we become aware of any other UNAUTHORIZED Propur Dealers. 

Alosh
Anastasia L Tate
anushri
Arikando10
Arthurbooks 
avalonteam
B & Z Trading 
Bargainbobstore
Blinq
Bluecowproducts
Bradu 
budapesteb
Buy-from-michellle
ByBuy 
Ccs-craigw
Common-mart
croresbooks
CSA SYSTEMS
Cynthia-5678
D Marketing 
Epapirus 
E SHOPPE
Excalibur Logistics
Familysport01-us
Fast ship 1
First Choice Unlimited 
GlobalStore US 
Gold Mine
Hardware & Outdoor 
JM Ent 
JNT VENTURES
Jundjultra
KatiesMarkdowns 
Kawiegirl
Kiov911
Linkearth 
Margio_us_sales
Mohenion 
Nutritional Wellness 
Onermade Military Outdoor
Orelushrachum 
oz24shop
Perth Shopping Mall 
Poveria
Purifanfilters
Royal Sales 
Serving Your Success 
Silas Well Bookstore
Sky-Line 
Snow_Wake_Surf 
Sublimeware.estore
Storeone
Striviann 
The-wizard-of-deals
Theladrishrosie
The Plus Brand
Totrueblue
TreeofWisdom Books 
TruWater 
Vu Maiaa
Yippie International
Zion Trumpet
 
International Users
The Service is controlled, operated and administered by Propur from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Propur Content accessed through www.propurusa.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
 
Indemnification
You agree to indemnify, defend and hold harmless Propur, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Propur reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Propur in asserting any available defenses.
 
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
 
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
 
Liability disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LINCOLN-REMI GROUP, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
 
LINCOLN-REMI GROUP, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. LINCOLN-REMI GROUP, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LINCOLN-REMI GROUP, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LINCOLN-REMI GROUP, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
 
Limited Product Warranties

 
 
PROPUR LIMITED WARRANTIES
Lincoln-Remi Group, LLC d/b/a Propur (“PP”) sells its products with the intent that they are free from defects. PP warrants to the original retail purchaser/consumer that its products will be free of defects in material and workmanship under normal use for the following periods beginning on the date of purchase: two (2) years for Propur Original and Prepper series stainless steel systems excluding filter elements, lifetime for Propur 304 series stainless systems including stainless 304 spigot and excluding filter elements, one (1) year for Propur countertop/faucet systems, one (1) year for ProOne G 2.0/G3.0 filters and ProMax Countertop/Under Counter and refrigerator filter, (9) months for the ProOne G2.0 SLIMLINE filters, ProMax Inline Connect Refrigerator/Ice Maker system, and ProMax shower filter, and ninety (90) days for Propur water filter pitcher and ProOne G2.0M filter (Warranty Period”). PP will replace or repair any product, at its sole discretion, during the Warranty Period. Any damage caused by misuse or abuse; accident; improper installation; dropped product; failure to provide recommended maintenance; transportation damage; neglect; environmental conditions; or any other conditions whatsoever that are beyond the control of PP are excluded from this warranty. This express limited warranty shall be the sole and exclusive warranty. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OR FITNESS FOR ANY PARTICULAR PURPOSE OR ANY OTHER POTENTIAL OBLIGATION ON THE PART OF PP WITH RESPECT TO PRODUCTS SOLD BY PP ARE DISCLAIMED. EXCEPT FOR ANY EXPRESS WARRANTIES, ALL PROPUR PRODUCTS ARE SOLD “AS-IS”. PP shall not be held liable for any incidental, consequential or special damages of any sort whatsoever. The liability of PP is limited to the original retail purchaser and to the repair or replacement of defective parts during the Warranty Period. No refunds will be given at any time. The liability of PP terminates upon the expiration of the Warranty Period or transfer of product ownership.
 
To obtain warranty service on your Propur product, mail the product with your dated sales receipt as proof of purchase, postpaid, to the following address:
 
Propur, 1200 Benstein Rd, Commerce Twp, MI 48390. NO C.O.D’s
 
This warranty provides you with specific legal rights. You may have additional rights which may vary from country to country. Because of individual country laws and regulations, some of the above limitations and exclusions may not apply to you.
 
Termination/access restriction
Propur reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Michigan and you hereby consent to the exclusive jurisdiction and venue of courts in Michigan in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
 
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Propur as a result of this agreement or use of the Site. Propur's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Propur's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Propur with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
 
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Propur with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Propur with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
 
Prices
The prices and availability of products displayed on this website are subject to change without notice.
 
Product Ownership/Credit Card Charges
The ownership of ordered merchandise will only transfer following receipt of payment in full. Please note: Your credit card will be charged in full at the time of your purchase.
 
Sales Tax
Sales tax will be charged where applicable.
 
Orders, Damaged Goods, Returns & Exchanges
If your order was damaged during delivery, is incorrect, or there was an error in your order, you must contact Propur Customer Service within 7 days of delivery receipt at 1-800-544-3533 or email customerservice@propurusa.com. We will attempt every effort to correct your order. If you were shipped an incorrect item, Propur will pay your return standard shipping. Please make sure you include your name, email address, and phone number with your order information and order date. If you wish to cancel an order after it has been placed there may be a 10% cancellation fee. If you would like to pay with a cashiers check or money order, please make payments to: Propur USA to the address below. Please make sure that you include your item descriptions, price and quantity, any applicable shipping fees, and most importantly your name, shipping address and contact information, including phone number. You can calculate your shipping fee by putting your items in the shopping cart and then click the proceed to checkout button. You can find your shipping cost in the drop down arrow. Your order ships once your check clears our bank.



 
International & Domestic Shipping
Orders are normally shipped via USPS (US priority or standard mail) or UPS (ground service or SurePost) unless otherwise specified. Please note that UPS does not ship to PO Boxes or Military Addresses. Shipments to Alaska, Hawaii and Canada ship USPS Priority Mail and usually cost more. Non mainland residents may be billed for extra shipping charges not included in original order. Please contact customer service for a shipping quote, if you have any questions. Propur website orders are normally processed within 24-48 hours of order receipt. Orders placed over the weekend will be processed the following business day. We try to accommodate shipping times that meet your needs. We offer economical shipping and for special circumstances, expedited shipping. Please contact us if you require expedited shipping. Due to the nature and size of our items, your address must be able to receive shipments. If you are in a remote location, please let us know as we may need to make special arrangements for your delivery. Special arrangements may also require additional shipping fees.
 
Our shopping cart cannot calculate proper shipping charges to international addresses. If you are outside of our shipping boundaries, please contact us for a shipping quote. Please allow up to 5 days for processing international orders. International customers are responsible for all extra delivery charges, duties, taxes, customs fees or any other charges that you may incur for importing products into your country. Customs policies vary by country and you should contact your local Customs office if you have any questions. Incorrect addresses may result in shipping delays and added shipping charges. If your package is returned due to a incorrect address, you will be charged extra shipping to re-ship your items. If your item was damaged during shipping, you must contact customer service within 7 days of receipt of delivery. You will be given specific instructions to best facilitate a replacement or claim.

Attention CA, IA and WI Consumers
In compliance with state law for CA, IA and WI, Propur™ water filtration products are sold and shipped to residents of these states without any health related performance claims except for aesthetics including chlorine reduction, and improvement with taste, odor and sediment.
 
Disclaimer 
Statements made have not been evaluated by the FDA. Propur products are not intended to diagnose, treat, cure, or prevent any disease. 

Changes to Terms
Propur reserves the right, in its sole discretion, to change the Terms under which www.propurusa.com is offered. The most current version of the Terms will supersede all previous versions. Propur encourages you to periodically review the Terms to stay informed of our updates.
 
Contact Us
Propur welcomes your questions or comments regarding the Terms & Condition Statement:
 
Lincoln-Remi Group, LLC
1200 Benstein Rd.
Commerce Twp, Michigan 48390
 
Email Address: customerservice@propurusa.com

Telephone number: 800-544-3533
 
Effective as of February 01, 2015
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